How two UK GP practices stepped up with MESI’s Integrated Diagnostics
Primary care in the UK faces mounting pressure to deliver high-quality care efficiently. With growing patient lists and complex chronic disease management needs, practices are seeking smarter tools to streamline diagnostics and enhance decision-making. At St Paul’s Surgery in Winchester and Adelaide Medical Centre in Andover, a digital transformation led by Managing Partner Philip Heiden has reshaped how care is delivered. Central to this transformation: MESI’s Integrated Diagnostics.
Challenges in modern primary care
Traditional diagnostic workflows in primary care often rely on fragmented tools and manual processes. Clinicians juggle multiple devices, re-enter data into electronic health records (EHRs), and manage inconsistent documentation. These inefficiencies not only consume clinical time but also delay diagnosis and treatment, particularly for chronic conditions such as cardiovascular and respiratory diseases.
Why MESI mTABLET?
Recognising the need for a more efficient diagnostic setup, Heiden’s team adopted the MESI mTABLET – a modular, wireless platform integrating all vital assessments into a unified workflow. The practices deployed modules for ankle-brachial index (ABI), electrocardiogram (ECG), spirometry, and used the Photo App for clinical documentation. All devices are mounted on a single trolley, ensuring portability and convenience.
Implementation and daily use
At their practice, the team has seen a major shift in how vascular assessments are carried out thanks to the MESI mTABLET ABI. The system’s SmartArm™ automatic arm selection and 3CUFF™ technology allow clinicians to perform ABI measurements in just one minute – much faster than traditional Doppler methods.
“We used to spend so much time on ABI checks. Now, it’s done in a minute. That’s helped us move faster with treatment decisions and get compression therapy started sooner – especially important for patients with leg ulcers.”
The MESI mTABLET ECG has simplified ECG workflows across the practice. The device delivers reliable results using the Glasgow algorithm and integrates seamlessly with EMIS, allowing data to flow directly into the patient record.
“We trust the results, and the fact that they’re documented automatically saves our staff a lot of time. It also removes the risk of manual entry errors, which is a big plus.”
Pulmonary assessments have also improved with the introduction of the MESI mTABLET SPIRO. With animated flow-volume curves and real-time feedback, it helps both staff and patients achieve accurate spirometry results.
“It’s particularly useful for asthma and COPD management. The system selects the best breath automatically, and the results go straight into the EHR. That helps us stay aligned with clinical guidelines.”
The team also frequently uses the Photo app to support visual documentation of conditions such as wounds or dermatological issues. The app captures high-definition images that are stored directly in the patient’s file.
“We use it a lot for tracking wound healing. Having those photos readily available in the record makes follow-up care and specialist referrals much easier.”
Proven impact
Over the past three years, both practices have documented measurable improvements:
ABI: 340 procedures conducted, saving 113 nursing hours (20 minutes per appointment).
ECG: 598 procedures, saving 50 administrative hours (average 5 minutes per appointment).
Spirometry: 159 procedures, saving 26.5 clinical hours (10 minutes per appointment).
Staff feedback: 100% satisfaction rate, citing improved workflow and reliability.
These savings translate into faster clinics, reduced waiting times for patients, and more focused clinical discussions.
The MESI mTABLET system has improved our operational efficiency without compromising diagnostic accuracy. Staff spend less time troubleshooting and more time with patients. Most importantly, patients benefit from shorter appointments, faster results, and more proactive management of chronic conditions.
For St Paul’s Surgery and Adelaide Medical Centre, MESI’s integrated diagnostics platform has proven a smart investment in better care. It supports faster, more informed decisions, simplifies complex workflows, and empowers clinicians to deliver high-quality, patient-centred care every day. By integrating reliable, easy-to-use diagnostic tools into their practice, these teams have demonstrated what’s possible when technology is designed with real clinical needs in mind.
